Chris Tapley

Driving Strategic Growth Through Innovation, Technology, and Leadership

About Me

I'm a strategic operator, business developer, and FAA-certified drone pilot with a track record of building high-impact solutions across healthcare, technology, and aviation. From scaling startups to navigating federal policy to launching aerial imaging ventures, I bring a rare blend of technical acumen, sales leadership, and creative execution to every opportunity.

Whether it’s leading digital transformation initiatives, writing RFPs that win, training sales teams that close, or creating systems that ensure no one falls through the cracks — my work is guided by purpose, driven by data, and always rooted in collaboration.

I believe in clear thinking, bold action, and making things better for people — whether they’re clients, patients, teammates, or entire communities. If we can do it with a little wit and a lot of heart, even better.

Let’s build something meaningful.

Key Statistics

$5+Million

New revenue generated since 2020

15+ Years

In Sales and Operations Leadership

Multiple Certifications

  • FAA Part 107 UAS Pilot

  • Certified Scrum Product Owner

  • Multiple Other Systems

Core Competencies

Strategic Business Development

Agile Methodologies

CRM Implementation

Technology Development

Process Improvement

Regulatory Compliance

Marketing Automation

Client Relationship Management

KPI & Metrics Analysis and Development

Cost Management

Revenue Forecasting and Analysis

Team Development

Portfolio Highlights

    • Built a sales team and RFP response process.

    • Closed $5million+ since 2020

    • 75% Win Rate on RFPs

    • Managed Lobbyist Relationships

    • Led Development on a integrated health record management system

    • Completed the MVP 30% under budget

    • Led effort with members of the Senate to get legislation passed for modernization of health records in the state of Florida

    • Created wired RFP bid, which was awarded for $15 million dollars

    • Collaborated with key members of gubernatorial staff to drive key legislation

    • Coordinated federal legislators on priority project

    • Managed the collaboration between state and federal government officials on key programsms

What’s It Like Working With Me?

  • I am fortunate to work under Chris. Not only is he a seasoned expert in healthcare, displaying a profound understanding of healthcare dynamics and trends, but he also cultivates a work environment that encourages autonomy and creativity. His management style is marked by a rare combination of strategic vision and hands-on project management skills. Additionally, his clear and open communication style ensures that the team is well-informed, facilitating a cohesive and effective workflow. The company, his team, and stakeholders benefit from his adept financial stewardship, ensuring resources are allocated efficiently, and projects are executed within budget and on time. With a commitment to fostering a collaborative and supportive workplace culture, he instills confidence and motivation, making him an invaluable leader who not only guides the team to success but also empowers each member to reach their full potential.

    Erin McDermott

  • I have had the pleasure of working and collaborating with Chris on a number of high profile Government service programs. Chris repeatedly showed himself to be one of the most dedicated, professional and capable individuals any team or company could hope to have. He exceled both in a team and single contributor roles. At all times Chris took extra ordinary care to look after both the stakeholders and the team he was working with, and nothing was too difficult for him to tackle. In areas of operations, finance, tech and marketing, one could rest easy knowing Chris had oversight over it. Highly recommend Chris for any role or organization looking for a capable, dedicated, and results oriented professional that can deal with any problem on the roadmap.

    Bane Hunter

Timeline of Work

  • VP Director of Development Operations

    • Spearheaded business growth initiatives, increasing revenue and expanding market share through strategic partnerships and new client acquisition. Closed over $5,000,000 in new business through direct sales and RFP responses

    • Implemented Agile methodologies to streamline operations, enhance productivity, and reduce time-to-market for new healthcare technology products.

    • Led cross-functional teams to integrate advanced technologies, including an Epic-integrated Health Information Exchange (HIE), to drive competitive advantage.

    • Directed financial planning and analysis, achieving significant cost savings and exceeding profitability targets.

    • Cultivated strong client relationships by serving as a trusted advisor, resulting in improved retention and satisfaction rates.

    • Launched innovative product offerings, aligning with market demands and enhancing public health program outcomes.

    • Developed metrics and KPIs to monitor performance, ensuring continuous improvement in business operations.

  • Escalations Supervisor

    • Managed escalated claims, authorizations, and eligibility issues, delivering high-impact resolutions for large-group health insurance clients.

    • Strengthened broker and client relationships, contributing to sustained service excellence and business growth.

  • Small Business Digital Media Development Specialist

    • Designed and executed digital marketing campaigns, driving growth for startups and small businesses.

    • Successfully launched high-profile projects, including boutique resorts and innovative product companies, enhancing brand visibility and market reach.

    • Specialized in psychographic profiling and retargeting to maximize marketing ROI

  • Systems Design and Sales

    • Delivered tailored technology solutions, including integrated lighting and audio/video systems, for commercial and residential clients.

    • Secured major sales contracts, contributing to significant revenue growth and client satisfaction.

  • Territory Sales Rep

    • Managed the largest sales territory in the Chattanooga DMA, consistently exceeding sales targets for internet, television, and phone solutions.

    • Optimized subscriber onboarding processes, enhancing customer experience and retention.

Case Study

The State of Florida’s foster care system utilized an antiquated system for keeping track of the kids’ medical records. The records were managed in a blue folder, so cutting edge technology in 1440. (When Gutenberg invented the printing press) This resulted in records being lost, and thus kids falling through the cracks.

Situation:

To modernize health records management within the foster care system through an integrated health records platform—ensuring continuity of care and preventing children from falling through the cracks

Task:

Action:

The initiative began by securing a key stakeholder within state government to champion the effort. Leveraging existing relationships, I led engagement with a State Senator in Florida and developed a scoped project proposal to formalize the initiative. Recognizing the need for federal support to move the project forward, I facilitated an introduction to the then-U.S. Senator (now Secretary of State). I spent a week in Washington, D.C., collaborating with the Senator’s office to refine cost estimates, assess return on investment, and align on implementation strategies to ensure program viability and impact.

AHA ITN 012-23/24AD was released in the state of Florida. Through our efforts, the bid was released and awarded for a statewide Health Information Exchange, not just the foster program.

Result:

Ready to Talk?

ctapley84@icloud.com
423.240.2207